{"id":12507,"date":"2026-07-22T12:48:31","date_gmt":"2026-07-22T16:48:31","guid":{"rendered":"https:\/\/www.kwalu.com\/healthcare\/?page_id=12507"},"modified":"2026-07-27T10:53:33","modified_gmt":"2026-07-27T14:53:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/","title":{"rendered":"Kwalu Healthcare FAQs"},"content":{"rendered":"\n<div class=\"wp-block-cover alignwide has-custom-content-position is-position-bottom-left has-large-3-font-size\" style=\"border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:10px;border-bottom-right-radius:10px;box-shadow:none;min-height:550px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-80 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(180deg,rgba(98,109,115,0) 54%,rgb(98,109,115) 77%)\"><\/span><picture>\n\t\t<img src=\"https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2026\/07\/Kwalu_2026_Modena-BH_Environment0626.jpg?v=722\" class=\"wp-block-cover__image-background wp-image-12415\" width=\"2000\" height=\"1600\" loading=\"lazy\" sizes=\"(max-width: 768px) 100vw, (max-width: 1200px) 80vw, 1200px\" srcset=\"https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2026\/07\/Kwalu_2026_Modena-BH_Environment0626.jpg?v=722 2000w, https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2026\/07\/Kwalu_2026_Modena-BH_Environment0626-750x600.jpg?v=722 750w, https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2026\/07\/Kwalu_2026_Modena-BH_Environment0626-1500x1200.jpg?v=722 1500w\" style=\"object-position:52% 58%\">\n\t<\/picture><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h1 class=\"wp-block-heading has-text-align-left has-corporate-gray-color has-text-color has-link-color wp-elements-73ffa1428fa19b9f39d9e79f691a2b7d\" id=\"h-kwalu-healthcare-faqs\" style=\"font-size:clamp(40.809px, 2.551rem + ((1vw - 3.9px) * 2.991), 77px);line-height:0.7\">Kwalu Healthcare FAQs<\/h1>\n<\/div><\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-a36ed41720ffb8cbf216ec8838175915\" id=\"h-materials-amp-performance\">Materials &amp; Performance<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Protea\u2122<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727868562\"><strong class=\"schema-faq-question\"><strong>What is Protea\u2122?<\/strong><\/strong> <p class=\"schema-faq-answer\">Protea\u2122 is Kwalu\u2019s proprietary, non-porous material designed to withstand the demands of healthcare and senior living environments. Moisture-impervious and highly durable, Protea\u2122 delivers the warmth and beauty of wood with long-lasting performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why Protea\u2122<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727893878\"><strong class=\"schema-faq-question\"><strong>What makes Protea\u2122 different from wood?<\/strong><\/strong> <p class=\"schema-faq-answer\">Protea\u2122 delivers the enduring beauty of wood without its costly drawbacks. It is impact, scratch, and chemical resistant, 100% bleach cleanable, and moisture-impervious. Minor surface scratches can be easily repaired, helping furniture maintain its appearance through years of daily use.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Protea\u2122 Fusion<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727965375\"><strong class=\"schema-faq-question\"><strong>What is Protea\u2122 Fusion?<\/strong><\/strong> <p class=\"schema-faq-answer\">Protea\u2122 Fusion extends the performance benefits of Protea\u2122 to tables and casegoods. It provides a durable surface designed to withstand the demands of high-use healthcare environments while offering the warmth and appearance of wood.<br\/>Protea\u2122 is used primarily in seating applications, while Protea\u2122 Fusion is designed for tables and casegoods, allowing healthcare environments to carry a coordinated aesthetic across furniture applications.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 Fusion \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Bleach &amp; Disinfectants<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784728011001\"><strong class=\"schema-faq-question\"><strong>Can Kwalu healthcare furniture be cleaned with bleach and hospital-grade disinfectants?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. Protea\u2122 is designed to withstand repeated cleaning with bleach and many commonly used healthcare-grade disinfectants. Always follow the disinfectant manufacturer\u2019s instructions and Kwalu\u2019s recommended cleaning and care guidelines.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/cleanability\/\">View cleaning and disinfecting guidelines \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Cleaning &amp; Care<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784728120342\"><strong class=\"schema-faq-question\"><strong>How do you clean and care for Kwalu healthcare furniture?<\/strong><\/strong> <p class=\"schema-faq-answer\">Routine cleaning and care depend on the material and upholstery selected. Protea\u2122 surfaces are designed for easy cleaning and can withstand many commonly used healthcare-grade disinfectants. For specific cleaning methods, approved products, and care instructions, refer to Kwalu\u2019s cleaning and disinfecting guidelines.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/care-cleaning\/\">View cleaning and care guidelines \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-bc8377631b65075b38ec37410ae807a0\" id=\"h-warranty-amp-product-life\">Warranty &amp; Product Life<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Warranty Details<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727868562\"><strong class=\"schema-faq-question\"><strong>What<\/strong> <strong>warranty does Kwalu offer on healthcare furniture?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kwalu healthcare furniture is backed by a 10-year warranty, reflecting our commitment to quality, durability, and long-term performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/performance-warranty\/\">View our warranty information \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Long-Term ROI<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727893878\"><strong class=\"schema-faq-question\"><strong>How<\/strong> <strong>can durable healthcare furniture deliver a better long-term ROI<\/strong>?<\/strong> <p class=\"schema-faq-answer\">The true cost of healthcare furniture extends beyond the initial purchase price. Furniture designed to withstand daily use, frequent cleaning, and ongoing wear can help reduce the need for repairs and premature replacement. Kwalu furniture combines durable materials, repairable Protea\u2122 surfaces, replaceable parts and components on many products, and a 10-year warranty to support long-term performance and continued return on your investment.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2025\/11\/ROI-HC.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Explore our Healthcare Furniture ROI Guide \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Replacement Parts<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784727965375\"><strong class=\"schema-faq-question\"><strong>Are<\/strong> <strong>replacement parts available for Kwalu healthcare furniture<\/strong>?<\/strong> <p class=\"schema-faq-answer\">Yes. Replacement parts and components are available for many Kwalu products, helping extend the useful life of the furniture. Availability varies by product. Contact your Kwalu representative or Customer Service for information about replacement parts for a specific product.<strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\"><br\/>Contact Customer Service \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-04fef5b374ac458db157c2756204b715\" id=\"h-design-amp-specification-resources\">Design &amp; Specification Resources<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>2D &amp; 3D CAD Files<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729040400\"><strong class=\"schema-faq-question\"><strong>Where can I find CAD and Revit files for Kwalu healthcare furniture?<\/strong><\/strong> <p class=\"schema-faq-answer\">CAD drawings, Revit files, and other specification resources are available for many Kwalu healthcare products. Visit the individual product page to access available downloads and technical information.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/products\/\">Browse healthcare products \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Finish &amp; Material Sample Requests<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729069077\"><strong class=\"schema-faq-question\"><strong>How can I request Kwalu finish and material samples?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kwalu offers finish and material samples to help architects, designers, and specifiers evaluate options for their projects. Samples can be requested through your Kwalu representative or our website.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Request samples \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Air Quality &amp; Sustainability Certifications<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729179883\"><strong class=\"schema-faq-question\"><strong>What healthcare furniture certifications does Kwalu offer?<\/strong><\/strong> <p class=\"schema-faq-answer\">Select Kwalu products have earned third-party certifications, including LEVEL\u00ae and Indoor Advantage Gold, supporting transparency around product sustainability and indoor air quality. Certification information is available for applicable products and can help support project sustainability requirements.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/sustainability-and-certifications\/\">View certifications \u2192<\/a><\/strong><\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1784729260252\"><strong class=\"schema-faq-question\"><strong>Can Kwalu healthcare furniture be customized?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. Our custom team works with clients to bring their vision to life while meeting the performance demands of healthcare environments.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Talk to us about your custom project \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Customization Options<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729260252\"><strong class=\"schema-faq-question\"><strong>Can Kwalu healthcare furniture be customized?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. Our custom team works with clients to bring their vision to life while meeting the performance demands of healthcare environments.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Talk to us about your custom project \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-5dc73bce021a30bbf3096c036f44db88\" id=\"h-purchasing-amp-project-support\">Purchasing &amp; Project Support<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Purchasing Options<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729040400\"><strong class=\"schema-faq-question\"><strong>How do I purchase Kwalu healthcare furniture?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kwalu healthcare furniture is available through our network of sales representatives and dealer partners. Find the Kwalu representative serving your area for help with product selection, specifications, samples, pricing, and project support.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/contact-a-rep\/\">Find Your Kwalu Representative \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Financing &amp; Credit Options<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729069077\"><strong class=\"schema-faq-question\"><strong>Is Kwalu an open line?<\/strong><\/strong> <p class=\"schema-faq-answer\">Yes. Kwalu is an open line, giving dealers the flexibility to specify and purchase Kwalu furniture for healthcare projects. Contact your Kwalu representative for pricing, product information, and project support.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/contact-a-rep\/\">Find Your Kwalu Representative \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Manufacturing Information<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729179883\"><strong class=\"schema-faq-question\"><strong>Where is Kwalu furniture manufactured?<\/strong><\/strong> <p class=\"schema-faq-answer\">Kwalu furniture is manufactured in Mexico, where our team produces furniture for healthcare and senior living environments with a focus on quality, durability, and long-term performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/why-kwalu\/\">Learn more about Kwalu \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Lead Times<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729260252\"><strong class=\"schema-faq-question\"><strong>What are Kwalu\u2019s typical lead times?<\/strong><\/strong> <p class=\"schema-faq-answer\">Lead times vary based on product, customization, order size, and current production schedules. Contact your Kwalu representative for the most current lead-time information for your project.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Find Your Kwalu Representative \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Showroom Visits<\/strong><\/summary>\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1784729612237\"><strong class=\"schema-faq-question\"><strong>Where can I see Kwalu healthcare furniture in person?<\/strong><\/strong> <p class=\"schema-faq-answer\">Visit Kwalu showrooms in Atlanta and Chicago to experience our healthcare furniture in person and explore products, materials, and finishes. Schedule a visit to tour a showroom and see our collections firsthand.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/showrooms\/\">Book a Showroom Tour \u2192<\/a><\/strong><\/p> <\/div> <\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:55px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-56d22f8c4185849df4fe8f88000a612a\" id=\"h-still-have-questions\">Still Have Questions?<\/h2>\n\n\n\n<p>Our team is here to help with product selection, specifications, samples, custom capabilities, and project support. Get in touch and we\u2019ll connect you with the right person for your needs.<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Contact Us \u2192<\/a><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Materials &amp; Performance Warranty &amp; Product Life Design &amp; Specification Resources Purchasing &amp; Project Support Still Have Questions? Our team is here to help with product selection, specifications, samples, custom capabilities, and project support. Get in touch and we\u2019ll connect you with the right person for your needs. Contact Us \u2192<\/p>\n","protected":false},"author":21,"featured_media":12415,"parent":127,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-12507","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3.1 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kwalu Healthcare FAQs | Kwalu Healthcare<\/title>\n<meta name=\"description\" content=\"Get answers to the most commonly asked questions about Kwalu Healthcare furniture from our robust FAQs page.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kwalu Healthcare FAQs\" \/>\n<meta property=\"og:description\" content=\"Kwalu Healthcare FAQs Materials &amp; Performance Protea\u2122 What is Protea\u2122? 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Moisture-impervious and highly durable, Protea\u2122 delivers the warmth and beauty of wood with long-lasting performance.<br\/><strong><a href=\\\"https:\/\/www.kwalu.com\/protea\/\\\">Learn more about Protea\u2122 \u2192<\/a><\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878\",\"position\":2,\"url\":\"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878\",\"name\":\"What makes Protea\u2122 different from wood?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Protea\u2122 delivers the enduring beauty of wood without its costly drawbacks. It is impact, scratch, and chemical resistant, 100% bleach cleanable, and moisture-impervious. 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Certification information is available for applicable products and can help support project sustainability requirements.<br\/><strong><a href=\\\"https:\/\/www.kwalu.com\/healthcare\/sustainability-and-certifications\/\\\">View certifications \u2192<\/a><\/strong>\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252\",\"position\":12,\"url\":\"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252\",\"name\":\"Can Kwalu healthcare furniture be customized?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. 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Moisture-impervious and highly durable, Protea\u2122 delivers the warmth and beauty of wood with long-lasting performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878","position":2,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878","name":"What makes Protea\u2122 different from wood?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Protea\u2122 delivers the enduring beauty of wood without its costly drawbacks. It is impact, scratch, and chemical resistant, 100% bleach cleanable, and moisture-impervious. Minor surface scratches can be easily repaired, helping furniture maintain its appearance through years of daily use.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727965375","position":3,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727965375","name":"What is Protea\u2122 Fusion?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Protea\u2122 Fusion extends the performance benefits of Protea\u2122 to tables and casegoods. It provides a durable surface designed to withstand the demands of high-use healthcare environments while offering the warmth and appearance of wood.<br\/>Protea\u2122 is used primarily in seating applications, while Protea\u2122 Fusion is designed for tables and casegoods, allowing healthcare environments to carry a coordinated aesthetic across furniture applications.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/protea\/\">Learn more about Protea\u2122 Fusion \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784728011001","position":4,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784728011001","name":"Can Kwalu healthcare furniture be cleaned with bleach and hospital-grade disinfectants?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Protea\u2122 is designed to withstand repeated cleaning with bleach and many commonly used healthcare-grade disinfectants. Always follow the disinfectant manufacturer\u2019s instructions and Kwalu\u2019s recommended cleaning and care guidelines.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/cleanability\/\">View cleaning and disinfecting guidelines \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784728120342","position":5,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784728120342","name":"How do you clean and care for Kwalu healthcare furniture?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Routine cleaning and care depend on the material and upholstery selected. Protea\u2122 surfaces are designed for easy cleaning and can withstand many commonly used healthcare-grade disinfectants. For specific cleaning methods, approved products, and care instructions, refer to Kwalu\u2019s cleaning and disinfecting guidelines.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/care-cleaning\/\">View cleaning and care guidelines \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727868562","position":6,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727868562","name":"What warranty does Kwalu offer on healthcare furniture?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Kwalu healthcare furniture is backed by a 10-year warranty, reflecting our commitment to quality, durability, and long-term performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/performance-warranty\/\">View our warranty information \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878","position":7,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727893878","name":"How can durable healthcare furniture deliver a better long-term ROI?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The true cost of healthcare furniture extends beyond the initial purchase price. Furniture designed to withstand daily use, frequent cleaning, and ongoing wear can help reduce the need for repairs and premature replacement. Kwalu furniture combines durable materials, repairable Protea\u2122 surfaces, replaceable parts and components on many products, and a 10-year warranty to support long-term performance and continued return on your investment.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/wp-content\/uploads\/sites\/2\/2025\/11\/ROI-HC.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Explore our Healthcare Furniture ROI Guide \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727965375","position":8,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784727965375","name":"Are replacement parts available for Kwalu healthcare furniture?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Replacement parts and components are available for many Kwalu products, helping extend the useful life of the furniture. Availability varies by product. Contact your Kwalu representative or Customer Service for information about replacement parts for a specific product.<strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\"><br\/>Contact Customer Service \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729040400","position":9,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729040400","name":"Where can I find CAD and Revit files for Kwalu healthcare furniture?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"CAD drawings, Revit files, and other specification resources are available for many Kwalu healthcare products. Visit the individual product page to access available downloads and technical information.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/products\/\">Browse healthcare products \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729069077","position":10,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729069077","name":"How can I request Kwalu finish and material samples?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Kwalu offers finish and material samples to help architects, designers, and specifiers evaluate options for their projects. Samples can be requested through your Kwalu representative or our website.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Request samples \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729179883","position":11,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729179883","name":"What healthcare furniture certifications does Kwalu offer?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Select Kwalu products have earned third-party certifications, including LEVEL\u00ae and Indoor Advantage Gold, supporting transparency around product sustainability and indoor air quality. Certification information is available for applicable products and can help support project sustainability requirements.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/sustainability-and-certifications\/\">View certifications \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","position":12,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","name":"Can Kwalu healthcare furniture be customized?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. Our custom team works with clients to bring their vision to life while meeting the performance demands of healthcare environments.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Talk to us about your custom project \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","position":13,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","name":"Can Kwalu healthcare furniture be customized?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. Our custom team works with clients to bring their vision to life while meeting the performance demands of healthcare environments.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Talk to us about your custom project \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729040400","position":14,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729040400","name":"How do I purchase Kwalu healthcare furniture?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Kwalu healthcare furniture is available through our network of sales representatives and dealer partners. Find the Kwalu representative serving your area for help with product selection, specifications, samples, pricing, and project support.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/contact-a-rep\/\">Find Your Kwalu Representative \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729069077","position":15,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729069077","name":"Is Kwalu an open line?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Kwalu is an open line, giving dealers the flexibility to specify and purchase Kwalu furniture for healthcare projects. Contact your Kwalu representative for pricing, product information, and project support.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/contact-a-rep\/\">Find Your Kwalu Representative \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729179883","position":16,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729179883","name":"Where is Kwalu furniture manufactured?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Kwalu furniture is manufactured in Mexico, where our team produces furniture for healthcare and senior living environments with a focus on quality, durability, and long-term performance.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/why-kwalu\/\">Learn more about Kwalu \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","position":17,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729260252","name":"What are Kwalu\u2019s typical lead times?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Lead times vary based on product, customization, order size, and current production schedules. Contact your Kwalu representative for the most current lead-time information for your project.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/healthcare\/contact\/\">Find Your Kwalu Representative \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729612237","position":18,"url":"https:\/\/www.kwalu.com\/healthcare\/resources\/faqs\/#faq-question-1784729612237","name":"Where can I see Kwalu healthcare furniture in person?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Visit Kwalu showrooms in Atlanta and Chicago to experience our healthcare furniture in person and explore products, materials, and finishes. Schedule a visit to tour a showroom and see our collections firsthand.<br\/><strong><a href=\"https:\/\/www.kwalu.com\/showrooms\/\">Book a Showroom Tour \u2192<\/a><\/strong>","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/pages\/12507"}],"collection":[{"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/comments?post=12507"}],"version-history":[{"count":7,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/pages\/12507\/revisions"}],"predecessor-version":[{"id":12514,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/pages\/12507\/revisions\/12514"}],"up":[{"embeddable":true,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/pages\/127"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/media\/12415"}],"wp:attachment":[{"href":"https:\/\/www.kwalu.com\/healthcare\/wp-json\/wp\/v2\/media?parent=12507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}