About Kwalu

Designed To Last.®


Over 30 years of business experience has done little to dim our entrepreneurial spirit or our passion for innovation. It’s who we are and what we do.

Our commitment is to provide inspired, high-quality furnishing solutions and offer impeccable service standards through our personalized attention to detail. It is this drive to tailor proactive, quick responses to our customers’ needs that has ensured that our family-owned business is a leading furniture provider to senior living and  healthcare markets.

We strive to ensure that our customers’ faith in us is well-placed. Our focus on design and enduring beauty has made us a true partner in creating a warm environment where resident / patient, caregiver and staff needs are not just met, but exceeded.

The impossible will be done immediately. Miracles may take a little longer.

Kwalu Corporate Philosophy

Based in North America, our broad manufacturing capabilities give us the flexibility to easily handle both small projects and those with extremely large scope. But our real strength lies in our ability to do anything. Hence the motto.

We take our role as corporate citizens seriously and have ensured that philanthropy and environmental stewardship are amongst the company’s essential cornerstones. We support a diverse group of charities, both within the healthcare industry and in the world at large. From generation to generation – we’re doing everything we can to conserve natural resources and harness our ingenuity to guarantee a better tomorrow.

We stand by our products, our people and our commitment to our customers. You have our word we’ll do what needs to get done. But miracles may take a little longer.

Ready to learn what Kwalu can do for you?
Contact us today to learn more.



Why Kwalu

Looks that Last

Kwalu provides furniture and wall protection that can take a beating. From lounge and lobby, to bistro, café and dining areas, resident/ patient rooms and everything in between, Kwalu offers the perfect mix of style and durability.

Wood products are typically protected with surface coatings, which start to wear off, scratch and dent within days of first being used. Our Kwalu products are created from a revolutionary faux wood material which is highly durable, and unlike surface coatings, offers protection all the way through its outer shell.

Worn and tired-looking wood furniture can cause potential clients and families to draw negative conclusions about your facility and quality of care. This adversely impacts your bottom line. But, Kwalu products will look as good in year 10 as they do on the day of delivery or installation. With Kwalu, you’ll create and effortlessly maintain impressive, yet cost-effective spaces that enhancee your reputation and make everyone feel welcome.



Simple Housekeeping

Constant upkeep to maintain quality standards can be both expensive and laborious, requiring additional maintenance staff and increasing amounts of time. And even then, priorities change and damaged or worn-looking furniture can pile up in dark corners, waiting to be repaired.

With Kwalu products, there is no need to strip, sand, stain and refinish furniture and wall protection, so there is never a need to remove items from service in order to have them looking their best..

Tired of touching up paint or constantly re-wallpapering hallways and common areas? The scheduling, disruption and odors associated with these projects can be as off-putting as the amount of labor required. Kwalu’s wall protection and handrails provide easy, attractive, low-maintenance solutions for high traffic, highly visual areas.

Scuff-, scratch- and water-resistant, heavy maintenance becomes light housekeeping in a matter of seconds – just a few strokes of steel wool and you’re good to go.


 There is No Replacement™

Over time, joint weakness and failure in seating create serious liability risks and are the leading reasons for furniture replacement. Kwalu classic chairs have our patented steel-reinforced joint construction which eliminates joint failure.

Backed by the industry’s only 10 year performance warranty, our product is guaranteed to provide a decade of exemplary, attractive service. So there is no need to purchase additional products due to the anticipated breakages and failure you typically find with wood.

Re-ordering and replacing wood furniture is not only a logistical headache, but a time consuming one. Trying to match styles, fabric colors and patterns, and wood finishes can become extremely complicated. Kwalu chairs are constructed using between 20-40 pieces of steel in the joints – so you never have to wonder whether your furniture will perform as promised..


Layer 21

HAIs and Surface Contamination

Healthcare Associated Infections (HAIs) continue to challenge the Healthcare industry. The Center for Disease Control and Prevention (CDC) estimates that 4% of the patients admitted to hospitals will contract an HAI, and the total economic burden is estimated at over $35 billion annually. There is mounting evidence that environmental surface contamination is a factor in cross-transmission of HAIs and the costs to the healthcare system are too big to ignore. Cleanability is key in combating HAIs. Why?

Reservoirs for Bacteria

The efficacy of cleaning is dependent upon 3 things:

  1. The material being cleaned
  2. The cleaning products and protocols used
  3. The frequency of cleaning

But everything is predicated on the material of the product being cleaned. Most wood and metal furniture have surface coatings, that are only microns thick, to try to make cleaning easy and help protect against HAIs. In the instance of wood furniture products, the nature of the material is inherently soft and porous, and is prone to nicks and scratches. Add time and moisture and the substrate swells, so normal use actually allows bacteria and other organisms to gain a stronghold. Harsh cleaning chemicals could then further damage the surface. In the instance of metal furnishings, once the surface coatings are scratched, the chemicals used to disinfect may have corrosive properties and negatively impact the integrity of the furniture. Over time, these compromised surfaces could become reservoirs for dangerous pathogens.

Cleanability – the new watchword.

Pathogens like C-diff (Clostridium difficile), MRSA (Methicillin-resistant Staphylococcus aureus), VRE (Vancomycin-resistant Enterococcus) and Acinetobacter are a challenge to hospitals. Because our products are smooth and non-porous, they are less likely to harbor dangerous pathogens and are easier to clean. This helps Hospital Environmental Services in getting rooms ready quickly.

In March, 2014, the CDC posted over 30 Environmental Protection Agency products approved to clean C. diff. Only Kwalu can withstand all of the cleaning products needed to keep patients and others safe.

Kwalu Doesn’t Need Arm Caps

Some manufacturers are resorting to polyurethane or similar arm caps because their metal and wood frames become degraded by cleaning chemicals, wear and tear, and oils from human hands. Caps add seams and are typically not cleanable by all chemicals available to combat diseases like MRSA and C. diff. With Kwalu, it’s a non-issue.

Patient Room of the Future

November 2013, the Wall Street Journal posted an article on Mayo’s Center for Innovation indicating the patient room of the future should have: “all surfaces in the room other than floors made of Corian® or similar solid surface materials…” Kwalu already has the product of the future! From chairs to casegoods, our diverse healthcare product line includes bariatric seating, lounge seating, sleeper sofas, recliners, patient chairs, waiting area chairs, guest chairs, occasional tables, overbed tables, bedside cabinets and more.



Layer 23

Antimicrobial Product Protection and Cleanability

As infection prevention protocols are becoming increasingly vital, Kwalu’s antimicrobial product protection is available for furniture in high-use healthcare and senior living settings.

We did our research. Some wood furniture products use an antimicrobial topical coating that is typically only a few microns thick, and they’re only as good as the integrity of the finish. As soon as the substrate or finish is damaged, scratched, nicked or swells due to normal use, bacteria and other organisms could gain a stronghold. Harsh cleaning chemicals may damage the topical coating, leaving it, at best, ineffectual and at worst, compromised. And no warranty for their antimicrobial finishes is mentioned.

Unlike wood products, which can be so easily damaged and render the antimicrobial product protection useless, our patented, high-impact-resistant repairable polymer is scuff-, scratch-, and water-resistant. But best of all, it can be thoroughly cleansed with most sanitizing solutions commonly used in healthcare and senior living environments, (including bleach) without compromising the antimicrobial product protection properties or damaging the finish. Kwalu’s unique aesthetic and durability benefits, together with our 10 year warranty on optional antimicrobial product protection, make it clear why Kwalu’s furniture is the obvious choice.

Partnership with Clorox

Kwalu has partnered with Clorox Healthcare® to target the reduction of healthcare associated pathogens by combining Clorox Healthcare’s® portfolio of disinfectants with Kwalu’s non-porous, non-coated furnishings. Kwalu furniture has been proven to stand up to rigorous cleaning protocols and has shown compatibility with Clorox Healthcare® disinfection chemistries, including Clorox Healthcare® Bleach Germicidal Wipes and Hydrogen Peroxide Cleaner Disinfectant Wipes. The combination of products and protocols can result in effective surface disinfection leading to the reduction of cross-transmission of pathogens that put patients at risk.


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