Kwalu recognizes the importance of protecting the privacy of all information provided by users of our web sites, recipients of our e-mail newsletters, and all of our customers. Kwalu respects our users’ right to privacy and this privacy statement discloses the privacy practices for all programs, services and web sites owned by Kwalu.
Information Collection and Use
When using some of our websites and signing up for certain selected services, users must first register. During registration, users are required to give their contact information – e.g., name, e-mail address, mailing address and phone number. We use this information to communicate with users, create a more personalized experience on our web sites, provide requested services, improve our services, and report internally on web page activity.
When a user chooses to subscribe to one of our e-mail newsletters, we ask for an email address. The email address is used to send the e-newsletter. Recipients of our newsletters can also request, via email, to be unsubscribed to any e-newsletter.
Communications with Kwalu
Requests for information, customer support, or other inquiries may be forwarded to the person best suited to provide a response. We may keep e-mails and other information sent to us for internal administrative purposes and/or to help serve customers more effectively.
Communications from Kwalu
In order to best serve our customers, we may send updates that contain important information about our web sites and services – e.g., welcome messages to new subscribers, purchase confirmations, password verifications, and usernames for access to password-protected sites. We may also communicate with a user to meet service requests and for account-related issues via e-mail, phone or regular mail.
Automatic Data Collection
For our internal purposes, we gather the following web site data from our users: time, browser type, navigation history and IP address. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis, system administration, and to gather broad information about our user base for aggregate use.
Sharing Personal Information
Updating and Correcting Personal Information
If a user’s personally identifiable information changes – e.g., address – or if a user no longer wants a service or product, the user may correct or update personal data by contacting Kwalu by calling 877-695-9258.
Our users are given the opportunity to choose whether they want to receive information from us or our affiliates not directly related to the registered services. Instructions for making such choices are contained in e-mails sent by us.
We use reasonable precautions to protect our users’ personal information and to store it securely. We will not sell, share, or rent any contact, financial, or other information collected from you, except as necessary to fulfill your order. Internally, only employees who need the information to perform a specific job are allowed access to personally identifiable information. Finally, the servers on which we store personally identifiable information are located in a secure environment.
Our web sites contain links to other sites. Kwalu is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of other web sites.
Notification and Changes
6160 Peachtree Dunwoody Rd
Atlanta GA 30328