Our Commitment to Sustainable Solutions

At Kwalu, we believe sustainability is an ongoing journey—one shaped by the choices we make in materials, product design, and long-term durability. Our furniture is built to last, reducing the need for frequent replacement and minimizing environmental impact over time. We’re proud to offer products that meet recognized sustainability standards, including LEVEL® certification and Indoor Air Quality certification, while prioritizing solutions that extend the life of our furnishings wherever possible.

Protea Plus — Our Greenhealth Approved Option

Protea™ Plus delivers all the performance qualities of Protea — durability, bleach-cleanability, resistance to moisture, and a wood-look warmth — with one important difference: it eliminates PVC.

By doing so, Protea Plus seating frames qualify under Healthy Interiors criteria and are Greenhealth Approved when specified without non-compliant options and paired with compliant upholstery. Available in five finishes, Protea Plus gives designers and healthcare systems a PVC-free option that meets sustainability and procurement goals while maintaining the trusted performance of Kwalu furniture.

For more info and a full list of qualifying products, visit: https://greenhealthapproved.org/kwalu

Protea Plus brochure

Certifications That Support Your Goals

LEVEL® Certification
Kwalu is LEVEL® certified, meeting the rigorous standards of BIFMA’s sustainability certification program for furniture. LEVEL is a comprehensive, transparent third-party certification that evaluates the product, the manufacturing facility, and the company responsible for the product brand against the multi-attribute criteria of the ANSI/BIFMA e3-2019 Furniture Sustainability Standard. The LEVEL mark affirms that products certified under the program can be specified with confidence.

Kwalu’s product grouping methodology for LEVEL certification follows these approaches:

  • A combination of the base product and options representing the highest volume of sales—or the anticipated highest volume for a new product—within the product category or subcategories defined in Annex A. It is not necessary to evaluate the full range of options available on the representative sample. However, all products within the family group are expected to meet the intent of the credits.
  • Worst-case sample selection as defined in Section 4.


Indoor Air Quality SCS Certified Options
Select Kwalu products are SCS Indoor Advantage™ – Indoor Air Quality Gold Certified, supporting healthier interior environments by meeting strict emission standards for low VOCs.

Our Policies

Energy & Environmental Policy
We are committed to reducing the environmental impact of our operations through responsible resource management, energy efficiency, and continuous improvement across our business.

Our focus includes:

  • Establishing measurable objectives to support ongoing environmental improvement
  • Conserving energy and improving efficiency throughout our operations
  • Promoting responsible water use
  • Reducing waste generation and increasing waste diversion efforts
  • Minimizing the use of hazardous substances where practical
  • Complying with applicable environmental laws and regulations

Chemical Policy for Products
We are committed to protecting human health and the environment through the responsible selection, evaluation, and management of materials and chemicals used in our products and manufacturing processes.

Our approach includes:

  • Applying Design for the Environment (DfE) principles when evaluating materials and chemicals
  • Considering environmental impacts throughout a product’s life cycle
  • Identifying and reducing chemicals of concern where feasible
  • Maintaining internal processes for chemical evaluation and management
  • Supporting compliance with applicable environmental, health, and safety requirements

Community Outreach & Engagement Policy
We are committed to supporting the communities where we live and work through charitable giving, local partnerships, and participation in initiatives that strengthen community well-being.

Our efforts include:

  • Supporting charitable organizations and community-focused causes
  • Donating food, clothing, hygiene products, and other essential items during times of need
  • Contributing school supplies and educational resources
  • Participating in community awareness and fundraising initiatives
  • Encouraging engagement that creates a positive impact in the communities we serve

Built to Last

Kwalu furniture is designed for longevity, with durable materials and a solid warranty that reduces the need for frequent replacement. This long lifecycle contributes to lower environmental impact over time, while helping customers protect their investment.

End-of-Life Options

When it’s time to refresh your space, we offer end-of-life strategies to extend the usefulness of your furniture:

  • Refurbishing: Seat cushions are designed to be field-replaceable and can be ordered directly from Kwalu. Chair-back upholstery can be replaced onsite through our Kwalu upholstery replacement service.
  • Donating: Many organizations can benefit from your existing products. If you’d like help identifying potential recipients, let us know—we’re happy to make recommendations.

For a comprehensive list of our certified products, please visit our Sustainability & Certifications page.