Kwalu Senior Living FAQs

Protea™ is Kwalu’s proprietary, non-porous material designed to withstand the demands of healthcare and senior living environments. Moisture-impervious and highly durable, Protea™ delivers the warmth and beauty of wood with long-lasting performance.
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Protea™ delivers the enduring beauty of wood without its costly drawbacks. It is impact, scratch, and chemical resistant, 100% bleach cleanable, and moisture-impervious. Minor surface scratches can be easily repaired, helping furniture maintain its appearance through years of daily use.
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Protea™ Fusion extends the performance benefits of Protea™ to tables and casegoods. It provides a durable surface designed to withstand the demands of high-use senior living environments while offering the warmth and appearance of wood.
Protea™ is used primarily in seating applications, while Protea™ Fusion is designed for tables and casegoods, allowing senior living environments to carry a coordinated aesthetic across furniture applications.
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Yes. Protea™ is designed to withstand repeated cleaning with bleach and many commonly used disinfectants. Always follow the disinfectant manufacturer’s instructions and Kwalu’s recommended cleaning and care guidelines.
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Routine cleaning and care depend on the material and upholstery selected. Protea™ surfaces are designed for easy cleaning and can withstand many commonly used disinfectants. For specific cleaning methods, approved products, and care instructions, refer to Kwalu’s cleaning and disinfecting guidelines.
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Kwalu senior living furniture is backed by a 10-year warranty, reflecting our commitment to quality, durability, and long-term performance.
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The true cost of senior living furniture extends beyond the initial purchase price. Furniture designed to withstand daily use, frequent cleaning, and ongoing wear can help reduce the need for repairs and premature replacement. Kwalu furniture combines durable materials, repairable Protea™ surfaces, replaceable parts and components on many products, and a 10-year warranty to support long-term performance and continued return on your investment.
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Yes. Replacement parts and components are available for many Kwalu products, helping extend the useful life of the furniture. Availability varies by product. Contact your Kwalu representative or Customer Service for information about replacement parts for a specific product.
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CAD drawings, Revit files, and other specification resources are available for many Kwalu senior living products. Visit the individual product page to access available downloads and technical information.
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Kwalu offers finish and material samples to help architects, designers, and specifiers evaluate options for their projects. Samples can be requested through your Kwalu representative or our website.
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Select Kwalu products have earned third-party certifications, including LEVEL® and Indoor Advantage Gold, supporting transparency around product sustainability and indoor air quality. Certification information is available for applicable products and can help support project sustainability requirements.
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Yes. Kwalu offers extensive customization capabilities, from finishes, upholstery, and product modifications to fully custom furniture designed for the unique needs of a project. Our custom team works with clients to bring their vision to life while meeting the performance demands of senior living environments.
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Kwalu senior living furniture is available through our network of sales representatives and dealer partners. Find the Kwalu representative serving your area for help with product selection, specifications, samples, pricing, and project support.
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Yes. Kwalu is an open line, giving dealers the flexibility to specify and purchase Kwalu furniture for senior living projects. Contact your Kwalu representative for pricing, product information, and project support.
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Kwalu furniture is manufactured in Mexico, where our team produces furniture for healthcare and senior living environments with a focus on quality, durability, and long-term performance.
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Lead times vary based on product, customization, order size, and current production schedules. Contact your Kwalu representative for the most current lead-time information for your project.
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Visit Kwalu showrooms in Atlanta and Chicago to experience our senior living furniture in person and explore products, materials, and finishes. Schedule a visit to tour a showroom and see our collections firsthand.
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